• Terms & Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

The contents of this web site are for general information purposes only and are not intended to be relied on by any user for any purpose except when clearly stated. Arup accepts no responsibility for loss which may arise from accessing or reliance on information contained in this site.

Arup accepts no responsibility for the content of any external site that links to or from this site.

Privacy policy
Please read this privacy notice carefully as it sets out how Ove Arup & Partners International Limited and its group companies (“Arup”) use your personal information. We may change this privacy notice from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. You also view our company Privacy Policy.

What information do we collect?

  • the areas of the website that you visit
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address

We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies Policy.

Once you submit or register information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for the following information when you submit comments on our articles or download our publications such as the Agenda Setting reports:

  • your name
  • company name
  • email address
  • postal address
  • telephone number
  • country where you are based
  • Twitter name
  • your comments/questions

We may also collect personal information from telephone calls and/or other correspondence with you.

What do we do with the information we collect?
The information we capture is used for various purposes. The main purpose is to use the information captured to provide you with the website and our services (whether available via the website or offline). We also use the information for:

  • website development
  • understanding how our visitors interact on the website
  • understanding what our visitors are interested in
  • understanding what potential beneficiaries are interested in
  • dealing with enquiries/concerns
  • adapting our blog alerts to you
  • service development
  • internal record keeping

We would like to provide you with information about tRS’ activities and other information which we think you may find interesting. We may send you such information by post, email and/or telephone, unless you have asked us not to do so.

We will not provide your personal information to external organisations outside of Arup for marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes please contact us at info@resilienceshift.org or follow the unsubscribe link in one of our marketing email messages.

Who do we share this information with?
As we are a global company, with offices spread across the world, we may need to share your personal information with our group companies in different countries. However, we are very mindful of data protection laws in each country. This means that whatever country you access resilienceshift.org from, or engage us to provide services in (if different), we handle your personal information in line with that country’s data protection requirements.

We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

How to get copies of or amend the information we have collected
You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at info@resilienceshift.org or in writing to Arup at Arup, 13 Fitzroy Street, London, UK, W1T 4BQ. Please note that we may charge a small £10 administration fee for information requests.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Arup or a website claiming to be affiliated with Arup, please forward the communication to us or report the incident by email to info@resilienceshift.org or in writing to Arup at Arup, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

Linking to other websites
Our website or marketing email messages sometimes include links to other websites which are not within our control. Once you have left our website or email, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.

ResilienceShift.org blogs-terms of use
You agree that by submitting any comments to a TRS blog, you:

  • Grant Arup permission to use the comments in connection with its business, including, without limitation, rights to copy, distribute, publicly display and edit, and publish your name in connection with the comments.
  • Confirm that you are not in breach of any obligation of confidentiality you may owe in connection with the comment.
  • Grant to all users of a tRS blog permission to use the comments for the purposes described in these Terms of Use.

Arup does not claim ownership, make any warranties or confer any rights in relation to any comments. Arup is under no obligation to post or use any comments. All comments will be moderated prior to posting. Arup may remove and/or delete any comments, or part thereof, that are deemed inappropriate either before or after posting at any time in our absolute discretion.

Cookie Policy
Cookies are text files sent to your computer and used by your web browser to store information. The cookies we use allow your browser to remember whether you’ve visited our site before and what your preferences are.

As with most websites we use cookies to improve your user experience by enabling our website to ‘remember you’, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). There are also two different types of cookies – first party (which we own) and third party (where we allow a third party, such as Google, to set cookies on your computer or mobile device).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Although the cookies we use on this website are quite harmless and do not reveal your identity, not everyone wishes to have text files downloaded onto their computer or mobile device. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality on this website.

You can manage how cookies engage with your computer or mobile device via your browser (e.g. Internet Explorer, Chrome, Safari, Firefox, Android), so you are alerted when cookies are sent or you can refuse cookies altogether. You can also delete cookies which have already been set.

Detailed information about cookies is available from the Information Commissioner’s Office – www.ico.org.uk – and the About Cookies website – www.aboutcookies.org.

Cookies on our website
On this website we use only a small number of cookies. They are:

This cookie stores each user’s amount of visits and the time of the first visit, previous visit and current visit.
Third party
Lifespan: 2 years

This stores how long a user stays on the site – when a visit starts and approximately ends.
Third party
Lifespan: 2 years

This stores how long a user stays on the site – when a visit starts and approximately ends.
Third party
Lifespan: Session

This stores where a visitor came from (e.g. search engine, search keyword, referral link).
Third party
Lifespan: 6 months

Company Registration
Registration information
Arup Group Limited
Registered in England Number 1312454
13 Fitzroy Street London W1T 4BQ